One World Agency Company Policies..

One World Agency is a much respected student agency among the schools that we work with. Also the students who used One World Agency to select schools are very happy with the services that was provided. We follow strict policies to ensure that we work to serve students better each time.

Agency School Selection

•  One World Agency works with only schools offering a high quality of education to students. These schools include public and private colleges and universities, career schools, ESL schools and primary and secondary schools.
•  All private career schools with which we work in British Columbia must be registered with the Private Career Training Institutions Agency (PCTIA).

Tuition Payments

•  Students should pay all registration, application and tuition fees for programs in which they have registered before coming to Canada. Some Schools will issue a Letter of Offer to students detailing the total amount payable to the school. Once this amount is paid the school will issue a Letter of Acceptance to the student.
• All payments for tuition and other services must be paid in one of the following methods:

o International Wire Transfer
o Bank draft, money order, certified cheques drawn on a Canadian bank
o Email transfer
o Direct deposit into the One World Agency Account

•  Students should notify One World Agency when a payment has been made
• Students may pay their tuition directly to One World Agency for most of the schools with which we work. Some public schools require students to pay their tuition directly to the school. One World Agency will notify the student of payment requirements.
• At no time will One World Agency charge a student any money in addition to what the school would charge the student if the student paid the school directly.
• In the case that One World Agency collects a payment for a school from a student, we will pay all amounts owing to the school within five business days from receiving the cleared funds from the student.

Tuition Refunds

• One World Agency will assist students in obtaining any available refund from their school should the student withdraw from the school.
• If a language school in which One World Agency has placed a student closes while the student is attending the school, One World Agency will refund a pro-rated amount of the student’s tuition back to the student.
• If a career school in which One World Agency has placed a student closes while the student is attending the school, One World Agency will work with the Private Career Training Institutions Agency (PCTIA) to refund the student’s tuition or relocate the student to a similar program in another career school to complete the program at no additional charge.
• If you ask for a refund of tuition already paid sure by now, make the payment of tuition fees on behalf of our customers.
• A request for withdrawals from a school program must be made in writing.
• The amount of money each school will refund is governed by each school’s Refund Policy.
• Students who are unable to come to Canada because of a Study Visa refusal will receive a full refund less the school application or registration fee.
• Some schools, including some public primary and secondary schools will not issue a refund after one month before the school year begins.
• If a student requires modifications to any school refund policy.

Other Refunds

• Students who are unable to come to Canada because of a Study Visa refusal will receive a refund of the following:

o Accommodation fees less the homestay placement fee,
o Pick-up/drop-off fees
o Medical payments

• For Students in Canada, a full refund of accommodation fees will be given when cancelling with more than four (4) weeks’ notice.

Immigration Consulting

• One World Agency charges no fees for any assistance given to students for assistance in completing Visa or Permit applications related to Citizenship and Immigration Canada
• One World Agency utilizes the services of an independent Immigration Consultant licensed under the Immigration Consultants of Canada Regulatory Council (ICCRC) for all paid Immigration assistance.
• Our independent Immigration Consultant will invoice students directly for services provided by the Immigration Consultant.
• All refunds for payments to the Immigration Consultant are at the discretion of the Immigration Consultant.